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Tuesday, July 14, 2020

Business Plan for Online Travel Agency in Nigeria


This is a sample business plan for travel agency in Nigeria. A travel agency is a business that provides travel services such as; travel advisory, reviews and travel services (hotel bookings, flights and car hire). Based on the kind of business model they operate travel agencies with a decent clientele and sales tend to be highly profitable. 

Market Overview of Online Travel Market in Nigeria
Online travel agencies operating in Nigeria have made massive impacts since their entry as far back as 2007 with the likes of Wakanow making a strong market entry and quickly dominating that market in the space of a few months. They command an overwhelming market share of both the local and international travel bookings among Nigerians desiring to book flights and hotels whether within Nigeria or globally to various countries abroad. There are nearly 90 online travel agencies in Nigeria and majority of them use social media and targeted online adverts to reach their online target markets. At least 350,000 Nigerians travel abroad yearly for various reasons (tourism, official assignments, business trips, Education, pilgrimage, missionary, diplomatic missions and medical trips).

What are the Opportunities for Online Travel Agencies in Nigeria?

Avis-rent-a-car while not a travel agency on its own had demonstrated as far back as 2007 that internet marketing was the way forward for tourism operators by capturing over 90% of their clients using their website and almost discarding of the other traditional means of marketing. In 2020, the situation even more applicable as the market leaders travel.jumia, wakanow and travel start all use mainly the online medium to their target markets. It is a safe prediction hat online travel agencies will eventually render conventional travel redundant with existing trends from consumer behaviour and the use of technology in sharing buyer centric information plus the convenience of using mobile devices to book flights, hotels or rent cars.. There are three reasons this will happen namely; 
     
  •           Easy and Affordable internet data is and the accessibility of information about travel products and services, many people now go online to do research for their desired travel needs before
  •          Online travel agencies are more cost effective and profitable than conventional travel agencies.
  •          Reduced commission paid out to online agencies makes them the preferred options for travelers.


Who can setup a travel agency in Nigeria?
While you do not need any certification or qualification to run an online travel agency in Nigeria, but having one is will go a long way in securing lucrative travel opportunities in Europe and US. So start with what you have but grow it slowly till your growth puts you in contact with big clients abroad.

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What is the Future of Online Travel Agencies in Nigeria?
Online travel agencies will account for more than 70% of all hotel and flight bookings. The global travel market has always been on the rise as far back as the 1970s year on year because of growing global trade, increasing number of people on international business, international students, tourists and a whole lot more. This means that year on year global sales in online travel agency industry will grow and much higher than most other ecommerce ventures.

What is the Startup Cost for an Online Travel Agency in Nigeria?
To setup an online travel agency in Nigeria besides a tangible marketing budget and the cost of the GUI powered website that will enable comparison by consumers between travel products, services and options, one would also need to rent an office space and pay for running costs for 6 months till existing clientele and new customers can provide revenue to sustain the business. In addition, possessing an IATA certification would be a huge advantage especially for gaining recognition from major international travel providers. This should amount (without IATA certification) would be at least 2.7 million. For and IATA certification total startup would be 34 million.

What Should a First Year Financial Projection look like?
Assuming an average commission of 18,000 naira commission for international flights, 4,000 naira for hotel bookings and 6,000 naira for car rentals and number of customers are; 300, 600 and 1,200 respectively we could see first year sales of 15,000,000 naira. An assumption of 40% running costs should yield 9,000,000 as profit before tax and 6,300,000 naira as profit after tax. Based on an investment of 2.7 million naira that is over 230% ROI, thus making it a very profitable business.  

Paul Onwueme is a professional Business Plan writer since February 2014, has achieved respectable results with his business plan writing service with several of his clients securing funding and leaving positive feedback about his writing service. You can connect with him via phone: 0803 206 4106 or email: paulonwueme@gmail.com

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